Privacy Policy
At Green Aura Spa, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or use our services.
Information We Collect
We collect personal information from you when you visit our website, book an appointment, or use our services. This may include the following:
- Personal Identification Information: Name, phone number, email address, and billing information.
- Health Information: Information you provide about your health, medical conditions, allergies, or other relevant information to ensure safe and appropriate treatments.
- Payment Information: Credit card and billing details for processing payments for services rendered.
- Website Usage Information: IP address, browser type, device information, and usage patterns while on our website.
How We Use Your Information
We use the information we collect from you for the following purposes:
- To Process Your Appointments: To confirm, manage, and remind you of appointments, including any changes to the schedule.
- To Provide and Improve Services: To deliver the services you have requested, such as massage and facial treatments, and to enhance your experience at Green Aura Spa.
- To Communicate With You: To respond to inquiries, send appointment confirmations and reminders, and provide customer service.
- For Marketing and Promotional Purposes: With your consent, we may use your email address to send promotions, special offers, and updates about our services. You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails we send.
- To Process Payments: To complete transactions for services rendered and handle any payment-related inquiries.
How We Protect Your Information
We implement a variety of security measures to ensure that your personal information is protected. This includes physical, electronic, and procedural safeguards designed to protect your data from unauthorized access, alteration, or destruction. All sensitive payment information is encrypted and securely transmitted using SSL (Secure Socket Layer) technology.
Sharing Your Information
We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who help us with booking, payment processing, or providing treatments, but they are only permitted to use your information for specific purposes related to our services.
- Legal Compliance: We may disclose your information if required by law or in response to a legal process, such as a court order or subpoena.
- Business Transfers: In the event that Green Aura Spa is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience. Cookies are small data files stored on your device that allow us to remember your preferences, analyze usage patterns, and provide personalized content. You can choose to disable cookies in your browser settings, but this may affect the functionality of some parts of our website.
Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we have about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal or contractual obligations.
- Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by following the instructions in the email or contacting us directly.
- Data Portability: Request a copy of your personal data in a structured, machine-readable format.
To exercise any of these rights, please contact us using the information provided below.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take immediate steps to delete such information.
Changes to This Privacy Policy
Green Aura Spa reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date at the bottom of the policy will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Phone: (929) 624-2688
E-mail: [email protected]
Address: 34-09 Steinway St, Astoria, NY 11101
By using our services or visiting our website, you acknowledge that you have read and agree to this Privacy Policy.