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Terms and Conditions

Welcome to Green Aura Spa! By accessing and using our services, you agree to the following Terms and Conditions. Please read them carefully to understand your rights and obligations.

General Information

Green Aura Spa is a wellness center located at 34-09 Steinway Street, Long Island, NY 11101, USA. These Terms and Conditions apply to all visitors, clients, and users of our website, as well as anyone who books or uses our spa services.

By booking an appointment or using our services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.

Booking and Appointments

  • Booking Process: All appointments must be made in advance, either by phone, email, or through our website booking system. Upon confirming your appointment, you will receive a confirmation email or text message.
  • Appointment Cancellations: We require at least 24 hours' notice for cancellations or rescheduling. Failure to do so will result in a cancellation fee of 50% of the scheduled service price.
  • Late Arrivals: Arriving late to your appointment may result in a shortened treatment time. If you arrive more than 15 minutes late, your appointment may be canceled, and you will be charged in full.
  • No-Show Policy: Clients who do not show up for their scheduled appointment without prior notice will be charged 100% of the service fee.

Payment and Pricing

  • Payment Methods: We accept payment via cash, credit cards, and debit cards. All payments must be completed at the time of service.
  • Prices: Prices for services are listed on our website and in the spa. These prices may change at any time without prior notice. We will inform you of any changes to the pricing when you book your appointment.
  • Gratuity: Tips for our staff are not included in the service price and are greatly appreciated for exceptional service.

Health and Safety

  • Medical Conditions: Please inform us of any medical conditions, allergies, or injuries prior to your appointment. Certain treatments may not be suitable for individuals with certain health conditions, and we reserve the right to refuse service based on this information.
  • Health Waiver: By using our services, you agree that you are physically fit and free from any medical conditions that could interfere with your treatment. We are not responsible for any complications arising from pre-existing conditions.

Privacy and Data Protection

We value your privacy and take the necessary steps to protect your personal information. By providing your personal details, including your name, phone number, and email address, you consent to our use of your information for scheduling appointments, marketing communications, and operational purposes. Your information will never be shared with third parties, except as required by law.

Website Use

  • Accuracy of Information: While we strive to provide accurate and up-to-date information on our website, we do not guarantee the accuracy or completeness of any content. Green Aura Spa reserves the right to modify or update the content at any time without prior notice.
  • Links to Third-Party Websites: Our website may contain links to third-party websites. These links are provided for your convenience, but Green Aura Spa does not control or endorse these websites, nor is it responsible for their content or privacy practices.

Liability

  • Personal Injury: While we take all necessary precautions to ensure your safety during treatments, Green Aura Spa is not responsible for any personal injuries or damages that may occur before, during, or after your appointment.
  • Lost or Stolen Items: Green Aura Spa is not liable for any lost, stolen, or damaged personal belongings while on the premises.

Modification of Terms

Green Aura Spa reserves the right to modify or update these Terms and Conditions at any time without prior notice. All updates will be posted on this page, and it is your responsibility to review these terms periodically.

Governing Law

These Terms and Conditions are governed by the laws of the state of New York. Any disputes arising from the use of our services or website will be resolved in the appropriate courts located in New York.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Phone: (929) 624-2688
E-mail: [email protected]
Address: 34-09 Steinway St, Astoria, NY 11101

By using our services, you acknowledge that you have read and agreed to these Terms and Conditions.

Thank you for choosing Green Aura Spa. We look forward to providing you with a relaxing and rejuvenating experience!